BUILDERS AT HEART

Fidelity Labs is Fidelity Investments’ innovation incubator. We build software-driven businesses and capabilities to expand into new markets and better serve customers.

Fidelity Labs drives innovation through three core sections: Our portfolio is made up innovative teams actively building and scaling new ventures. The Commercialization and Business Operations (CBO) team supports the startups with communications, operations, and go-to-strategy, helping ventures move from concept to market-ready businesses. To support Fidelity Labs as a whole, a network of internal experts across HR, PR, Talent, Finance, Legal, Risk, Compliance, InfoSec, and Corporate Affairs provide guidance and infrastructure to help ventures thrive.

Fidelity Labs is primarily focused on growing and building internal ventures to explore new markets and address their customer needs.

Fidelity Labs operates through a structured innovation process: Scan, Try, Scale. We begin by scanning for opportunities that are at the intersection of customer problems worth solving, Fidelity’s data and IP advantages, and enterprise priorities. In the try stage, the ideas are validated through rapid prototyping, then iterated based on feedback and test solutions to ensure they meet actual needs. Finally, in the scale phase, the concepts are developed into real tools, services, or businesses that can be launched and grown. This approach allows Labs to stay agile, customer-focused, and aligned with Fidelity’s broader mission.